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Privacy and Cookies Policy

Last Updated: April 20, 2022

University Bureau guides users to know the process of studying overses to Student, how to become our Recruiter partner around the world, including information about visa applications and programs. UB also provides the guidance to apply for admission to specific institutions' programs through our recruitment partners, admission officers, and our Website to begin the journey as an international student.

To do this, University Bureau collects your data. This Privacy & Cookies Policy sets out how University Bureau collects, uses, discloses, and manages personal data.

Note: The changes we made to this Policy go from time to time and get updated with the date listed above. Your continued use of the University Bureau's services and Website will be subject to our updated Policy.



This Policy describes:

The information which we collect and process as provided by you directly or by third parties (recruitment partners and counselors).

The purposes of collecting and processing information about you is to procees your application successfully.

On the basis on which we collect and process information about you when you use the Website (our "Website") and the services available through this Website, is provided to our registered users (our "Services").

In this Policy, the term "Personal Data" or "Personal Information" means personal data or data that is related to an identified or identifiable person.

UB recommends you to read this Policy carefully and understand what University Bureau and any affiliates and subsidiaries do with your data. When you use our Website and Services, in case of any dispute over privacy, it is subjected to this Policy and any of our applicable Terms and Conditions for our Services. Our Terms and Conditions for you are incorporated by reference into this Policy. By visiting our Website, you are accepting the terms and conditions.


How university bureau collect and process data

University Bureau collect personal data directly from you or from third parties such as our marketing affiliates, banking references, credit reporting agencies, affiliates, website hosts, live chat, and online support service providers to verify your identity and prevent any fraudulent activity.

University bureau provides its users, clients, or customers services as part of a customer referral program, through cookies and metadata collected through our Website and the Services. At this time, the use of our Services is only available to users who register for our Services.


We, and our third-party service providers, automatically collect the information such as:

Domain name

Browser type 

Operating system

Web pages you view

Links you click

IP address

Length of time you visit our website or use our Services

Activities on our Website

Referring URL or the webpage that led you to our Website. 


Through cookies, web beacons, log files, and other technologies by applicable law.


What personal data does the university bureau collect?

The types of personal data UB collect about you depend on your interaction with our Website and our Services.

For example,Suppose you view the application process of specific institutions. For this:

Ub need to collect sensitive personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health information.


We collect any sensitive data about you if it is necessary, and for that we will follow data protection laws and take your explicit consent to do so.

The personal data collected from you will only be shared with the university bureau and our third-party service providers acting as data processors to provide the Services requested by you. They will not be transferred or used by us for any other purposes.


Below are the categories of personal data, which the University Bureau collect about you, where permitted by applicable law:


Type of Personal Data UB ask

Source of Personal Data

Name, date of birth, email address, IP address, phone number, billing address.

Directly from you, third parties on your behalf and as instructed by you, other University Bureau users and customers, our service providers and affiliates.

Financial information

Health information

Information collected through Cookies

From you directly and our third party analytic tools and cookies usage.



Contact information, professional credentials, education, work history, salary, evaluations, references, interviews, certifications

Directly from you, third parties on your behalf and as instructed or permitted by you.

Any other information which you choose to provide to us.

When UB Collect and use Your Information

UB collect your personal data whenever you:

Create an Account: To access certain features present on the Website, you are required to create an account, by providing email address and password or you can sign in with Facebook or Google. Your login information is used to create your account.

Explore what programs you are eligible to apply to: You do not have to create an account to visit and browse certain features of our Website, such as to browse various institutions and programs, read other content portions of the Website, or to know your eligibility for certain programs. If you choose to use our Website to discover programs you are eligible to apply for, we collect personal data (nationality, country of education, highest education, grading scheme, grade average, IELTS exam score(s) ) and the disciplines or programs that you are interested in pursuing. University Bureau uses this information to create a list of programs and institutions to which you are eligible to apply.

Create a Student Profile and/or Apply to an Educational Program: To apply for any educational program, student, recruitment partner, councellor  are required to create a student profile on our Website. The personal data which we collect through student profile will helps us to match you with institutions and programs that fit your preferences and qualifications. The information may include your first and last name, email address, gender, date of birth, home and mailing address, passport details, marital status, emergency contact information, English or language test score(s), educational preferences, education history, volunteer experience, and other educational information.

Throughout the application process, you need to provide additional information as required such as documentation of awards and school projects.

Note: This information is not required to process your application but it will enhance the success of your application.

We may use your profile information and other information about your use of the Website  to provide you with tailored school recommendations through the Website.

Email Account: We will create and provide you with an “University Bureau” email account to facilitate your communications with certain institutes of interest. University Bureau email accounts are only used for applying to educational programs through University Bureau.

Use of Our Services for Visa Processing: We offer students the option of processing their student visas or selecting their Visa officers through University Bureau. If you choose to use this service, University Bureau may collect your personal data for the purposes of processing your visa application, passport details and information included on a visa application form.

Post On Our Website or Social Media Channels: You have the ability to post information (e.g. questions, comments and opinions) through University Bureau services or on social media platforms, such as Facebook, LinkedIn, or Instagram, as well as send us direct messages via these platforms.

Note: Any personal data which you voluntarily post to any public forum will be available to other individuals and you should exercise caution when posting any personal data. The content which you post on sites owned by third parties is subjected to the privacy policies of those third parties.

Register to Take Any Courses: You will have the ability to access our course content and provide voluntary personal data to register you as an individual for applying the course. We will keep a record of you details which you have used during registration process.

Interact with Live Chat and Online Support Services: We provide online support services powered by third parties on our Website to provide additional information or answer any questions.

Your information (your first and last name, phone number, email address, IP address, and other data communicated while using the support services) is collected with the aim of operating the online support services and analyzing the use of those services.

Note: Live chat conversations  or telephonic conversation may also be logged for quality assurance and training purposes.

By using the support services on our Website, you are giving us the consent of collecting and using your information. You are solely responsible for the information you choose to submit while using the support services.

Communicate with Us: When you contact us with a comment, question or complaint, you may be asked for the information (name, address and a phone number) to help us to promptly answer your question or respond to your comment or complaint.

Note: We may also retain this information to assist you in the future and to improve our customer service, products, service offerings, events and promotions.

Provide Information to Third Parties With Whom We Work: University Bureau may obtain personal data about you through your legal representative, or a recruitment partner(s) or counsellor(s) who you are working with us and are using our services to process your application to institutions.

Payment Processing and Transaction Tracking: University Bureau with your consent, uses third party PCI certified payment service providers including but not limited to Western Union, Flywire or Stripe. When you directly make a payment by using these payment service providers, you are subject to their privacy policies. They are independent of University Bureau.